Question 1

Where is my order?

Accepted Answer

Don’t worry — it’s on its way! 
Once your order ships, you’ll get a tracking number via email. If it’s been more than 5 business days and you haven’t heard from us, feel free to reach out below. We’ve got you.

Question 2

Can I change or cancel my order?

Accepted Answer

If your order hasn’t been processed yet, we’ll do our best! Email us ASAP at dayle@nothishoodie.com with your order number and change request. Once it’s been shipped, we sadly can’t make any changes — but we’ll work with you on next steps if needed.

Question 3

Do you accept returns or exchanges?

Accepted Answer

We get it — sometimes things don’t feel quite right. We offer returns or exchanges within 14 days of delivery for unworn, unwashed hoodies with tags still attached. Visit our [Returns Page] or email us and we’ll talk it through.

Question 4

How do I choose the right size?

Accepted Answer

All of our hoodies are designed to be oversized + comfy, but check our [Size Guide] for a better fit. Still unsure? Email us what size you normally wear and we’ll help you out.

Question 5

Can I send this as a gift?

Accepted Answer

Absolutely — and we highly recommend it. Just mark your order as a gift at checkout and leave a personal message. We’ll make sure it’s packed with love, healing, and no receipts inside the box.

Question 6

What if I made a mistake with my address?

Accepted Answer

It happens. Email us right away with your correct address and order number. If your order hasn’t shipped yet, we can fix it. If it’s already on its way… we’ll help you sort it.

Question 7

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide 🌎 Just note that international shipping costs a little extra and delivery times may vary depending on your location. You’ll see the final shipping cost at checkout — and yes, it’s worth it. The hug travels.

Question 8

How can I collaborate or stock your hoodies?

Accepted Answer

We’re always open to collabs and wholesaling! If you’re a brand, store, creator, or community that vibes with us, send a message to dayle@nothishoodie.com — let’s talk.

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